Why Systems Matter More Than You Think
January 01, 2024
I used to think systems were just technical infrastructure. I was wrong.
Systems are the foundation of everything that works in business. They're the difference between chaos and clarity, between reactive and proactive, between surviving and thriving.
What I Mean by "Systems"
A system isn't just software—it's any repeatable process that produces consistent results. It could be:
- How you onboard new clients
- How you track project progress
- How you handle customer support
- How you make decisions
The Hidden Cost of No Systems
Without systems, everything becomes a one-off:
- Every project requires reinventing the wheel
- Every problem gets solved from scratch
- Every success is hard to replicate
- Every failure teaches you nothing
I've seen companies spend 80% of their time on work that should be systematic, leaving only 20% for actual value creation.
The Compound Effect
Good systems compound over time:
- Week 1: You save 2 hours
- Month 1: You save 8 hours
- Year 1: You save 96 hours
- Year 5: You've built a competitive advantage
The companies that win aren't the ones with the best ideas—they're the ones with the best systems for executing ideas.
Building Systems That Work
Here's what I've learned about creating systems that actually stick:
1. Start with the Pain Point
Don't build systems for the sake of it. Start with what's actually broken.
2. Make It Easier Than the Alternative
If your system is harder than doing it manually, it won't get used.
3. Measure What Matters
Track the outcomes, not just the activity. Did the system actually improve results?
4. Iterate Relentlessly
Systems aren't set-and-forget. They need constant refinement.
The Real Question
The question isn't whether you need systems—it's whether you'll build them intentionally or let them emerge by accident.
What system could you build today that would save you time tomorrow?